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Insist on a Guarantee
Graham Lester
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Insist on a Guarantee

The best advice to any person thinking of selling a property is to insist on an iron-clad service guarantee – one that gives you the opportunity to terminate the agent’s services WITHOUT PENALTY if you are not receiving the service your agent promised you at the listing presentation.


All agents will ask you to sign an agreement before you sell your property. But remember that you are being asked to sign their agreement. many sellers bitterly regret signing that agreement with the agent.


Think about this for a minute, if the agent’s service was as good as he or she claimed, would they have any qualms about guaranteeing their service? Be suspicious of any agent that tries to wriggle out of signing a guarantee.


And do be sure to READ any guarantee offered to you. Read it thoroughly. Ask yourself this question: Does this guarantee really protect us if the agent is a dud?


More agents these days do offer guarantees, but many of these guarantees are pathetic, as toothless as gummy shark. Read the guarantee and don’t be afraid to add any (fair) clauses that protect you.


At the very least you should have a ‘walk away’ clause, one that allows you to fire the agent if he or she does not deliver the standard of service offered at the time of listing the property. This clause, more than any other, is a ‘must have’. The best agents will gladly GUARANTEE their services. Avoid agents who do not offer a solid service guarantee.

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Graham Lester

Graham Lester

Graham is known for his passion and his drive to succeed in all aspects of his professional life. A man with a big vision.

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Contact Full biography

Full biography

Graham is known for his passion and his drive to succeed in all aspects of his professional life. A man with a big vision, Graham has immense pride in the company he directs; and is particularly proud of having been awarded the BDH Cup in 2010, and becoming one of the top 10% of performers in Australasia while maintaining a 79% repeat and referral client ratio.




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